Frequently Asked Questions


What type of doctor can use Agent+?
Is Agent+ secure?
What is a CPSO number vs an OHIP Billing number?
When do I get paid?
I’m new to billing, what do I need to know?
Do you have a referral program?

Setting up Agent+

What do I need to use Agent+?
How do I register for a Go Secure Account?
How do I register for a MCEDT Account?
How do I assign Agent+ as a designee?
What is a PIN and why does Agent+ ask for a one as soon as I log in?
Why does Agent+ need my Contact and Professional information?
What is my MOH Office?

Pricing Plans

What pricing plans are available?
Am I locked into a contract?
Is there an activation fee?
Can I change plans?
How can I pay for Agent+?
When am I charged for Agent+?
How does the free trial work?
Do I still get a free trial in Paper plan?
How do I cancel?

How to use the App

Agent+ how-tos