Submitting chart notes in app
Agent+ allows you to submit chart notes and supporting documentation directly within the app for Manual Review. To submit chart notes, open the claim and select “Manual Review” at the bottom of the claim screen. Always ensure that the “Manual Review” toggle is turned on before proceeding. Next, select the specific Fee Service Code that you are providing notes for. Enter any relevant comments or additional information for the Ministry of Health in the comment box, then select the “+” icon next to “Add Document” to attach your supporting documentation. This allows you to take a photo of your chart note directly within the app. If you are photographing notes or documentation displayed on a computer screen, make sure the image is clear, legible, and easy to read so the information can be properly reviewed by the MOH.