Reinstalling Agent+ on a New Phone – CANNOT USE BACKUP
If you get a new phone, do not use a backed-up version of the Agent+ app. Before switching over, make sure you submit any claims that are ready for submission from your old phone. Once you have restored your new phone from a backup, delete the Agent+ app from the new device. Then, download a fresh version of the Agent+ app from the App Store and log in using your existing credentials. Once you log in, all your Agent+ information will automatically import back into the app. This ensures you are using the current version of Agent+ and prevents issues that may occur when using a backed-up version of the app.